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Transparency in production at Internorm

Internorm is the market leader in Austria as a manufacturer of high-quality window systems and doors and the leading window brand in Europe.

Since 2007, the teams in production have been working with software by LiSEC, with the objective of increasing efficiency in production by means of transparency.
With 1840 employees in three locations in Austria, Internorm generated a turnover of 304 million euro in 2014 – the production volume in this year amounted to 900,000 window and door units.
Norbert Jagereder is the head of production organization and maintenance at the largest Internorm location in Traun, Upper Austria and is responsible for the optimization of the entire production. At the end of 2007, he introduced LiSEC software with a small team – because just like the Internorm tomcat says in a current commercial: “All people want to have things that are well built, right?“
“It is not easy to prepare and force through investment proposals. A great deal of money is at stake and accordingly a high risk. But: When shall I invest? A healthy intermediate step is always a neutral assessment of the performance of the individual machines and lines. The magic word in regarding investment strategies is: Optimization of production.”
Markus Schoisswohl, head of automation LiSEC said “It is becoming more and more important for production managers to have an overview of the performance of the machinery, to know where which bottlenecks are and when and why which plants are standing still in order to initiate optimization steps.“
Due to its own processing of flat glass, LiSEC has gained valuable experience in this field as a plant manufacturer– a stock of knowledge, which LiSEC calls operator know-how. “It is only possible to define the point at which the maximum performance is achieved, when man and machine have jointly reached their limit and the decision for a reasonable investment is made, as soon as the production is completely transparent and I have consistently implemented optimization strategies. Without the assessment via software, it will always be about gut instinct which is for most owners insufficient as a basis of decision-making for investments.”

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