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Tecglass North America is fully operational

Tecglass, a world- leading supplier of Turn-Key digital printing solutions part of the Fenzi Group, has recently announced the opening of its newest business unit in United States. This expansion represents a strategic move of the Spanish company to meet the increasing demand from USA and Canada markets, as well as for the continuous improvement of its commitment to after sales service, continuously elevating the customer experience.

The new business unit, located at the premises of Fenzi AGT USA in 498 Acorn Lane, Downingtown, Pennsylvania, is fully operational as of March 1, 2024, and will have as its essential mission the supply and service of the entire range of Jetver ceramic inks, consumables and spare parts, to cater to the diverse needs of the continually increasing customers’ portfolio of the world leader supplier in digital printing solutions.

In addition to the extensive product/service offerings, the new business unit will provide to all customers the possibility to operate administratively directly with Fenzi AGT USA for everything related to invoicing, administrative procedures and complete order management, mitigating time differences to provide a real-time service, as well as to avoid all the logistic processes of transoceanic shipments, something customers will no longer have to worry about. With a focus on continuous improvement of customer services, the aim is to deliver unparalleled value and exceptional customer experiences.

The recently inaugurated Business unit has a permanent stock and storage system of ceramic inks, maintaining the inks under optimal temperature and storage conditions by means of automatic devices that keep the inks under continuous rotation. The world-leader supplier of digital printing solution installed 6 completed systems for this purpose with room for future expansions, guaranteeing their correct supply to the final customer in ideal conditions, with a full 6 months of useful life from its effective delivery.

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