Falorni Tech Glass Melting Technology

Cugher presents Help Desk Service

Cugher introduces a new dedicated support service

Following the increasing demand of post-sales assistance and with the aim to offer its customers a more efficient support, Cugher has just introduced a new dedicated support service, coordinated by a team of expert technicians.

From the reorganization of assistance service, Cugher customers can benefit on:

  • Dedicated telephone number, which provides remote assistance
  • Hot line from Monday to Saturday (from 7.00 AM to 12 PM)
  • On-site assistance, if needed
  • Ticketing system to track all requests

The ticketing platform has been introduced to collect all assistance requests and to strengthen the level of assistance; in this way, every customer with its personal access credentials could submit a new request and track its progress through a continuous dialogue with Cugher’s professional technicians.

Cugher Glass cares about its customers and YES, WE HELP!

Sign up for free to the daily newsletter

Subscribe now to our daily newsletter for full coverage of everything you need to know about the world glass industry!

We don't send spam! Read our Privacy Policy for more information.

Share this article
Related news