Page 33 - Glass Machinery Plants & Accessories no. 1-2020
P. 33

Licence agreement: the customised service         manufacturer with globally-based
                             package is offered by futronic                    plants – had likewise trusted in
                             to all former GPS customers (photo: futronic)
                                                                               GPS machines and technology
                                                                               developed in-house for decades,
                                                                               and had naturally accumulated
                                                                               plenty of expertise over the years.
                             When GPS Glasproduktions-                         What’s more, its technicians had
                                                                               the key to GPS technology –
                             Service GmbH of Essen went                        and hence the rights required
                                                                               to maintain the mechanics and
                             insolvent in 2018, numerous glass                 electrics of GPS machines and
                                                                               carry out repairs, modifications
                             manufacturers who produce on                      or improvements. This seemed to
                                                                               be a decisive competitive advan-
                             the company’s IS machines were                    tage, but the management had an
                                                                               even better idea.
                             faced with serious problems. Who
                                                                               AT THE HEART OF MOST GPS
                             would now handle maintenance                      MACHINES IS TETTNANG-
                                                                               MADE TECHNOLOGY
                             and repair of their equipment?                      “We were approached by
                                                                               the company’s buyer. He was
                             To ensure continued trouble-free                  looking for a partner to handle
                                                                               maintenance and repair of their
                             operation in the future, the firm’s                GPS machines under licence,”
                                                                               explains Murat Yolaçan, a sales
                             previous owner and futronic have                  engineer involved in the pro-
                                                                               ject at futronic. He confirms
                             just agreed a comprehensive                       that a trustful supplier relation-
                                                                               ship has been built up between
                                   service package with                        futronic and the manufacturer
                                                                               over a period of many years.
                                           benefits for all of the              futronic specialists have true
                                                                               in-depth and first-hand knowl-
                                                                               edge of the machinery at the
                                               machinery and
                                                                               company’s various plants. And
                                                                               in any case, there’s Tettnang-
                                                 component
                                                                               made technology in most GPS
                                                                               machines – the robust EPRO
                                                  specialist’s former          controls, for instance, frequently
                                                                               provide reliable service there and
                                                   customers.                  some have even upgraded to the
                                                                               FMT24S. futronic was an obvi-
                                                                               ous choice as service partner.

                                                                               CUSTOMISED SERVICE
                                              THE KEY TO GPS                   PACKAGE FOR ALL
                                              TECHNOLOGY                       FORMER GPS CUSTOMERS
                                                Numerous glass manufactur-     WORLDWIDE
                                              ers who produce on the machin-     The licence agreement means
                                              ery and component supplier’s IS   the Tettnang control system spe-
                    Murat Yolaçan,
               sales engineer at futronic,    machines were thus faced with a   cialist now also has access to
                    does not want             problem. Who would now handle    all maintenance levels of GPS
              GPS customers to be alone       maintenance and repair of their   machines – including all of GPS’
                                              equipment in the future? The     own controls, drives and other
                                              previous owner – a leading glass   components as well as the com-




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