Eclipse launches new warranty programs

Eclipse, Inc. announced 25 July 2005 the immediate availability of two new warranty programs: Supplemental Warranty and Extended Warranties. These warranty programs offer customers protection from unp…

Eclipse, Inc. announced 25 July 2005 the immediate availability of two new warranty programs: Supplemental Warranty and Extended Warranties. These warranty programs offer customers protection from unplanned repair expenses beyond the standard one-year product warranty. The Supplemental Warranty covers labor, travel time, and travel expenses during the first year of equipment operation. The Supplemental Warranty is designed to run concurrently with the standard product warranty (parts replacement) to provide the customer with a complete protection package for the first year of operation. Extended Warranties are available in one-, two-, and three-year increments to provide coverage for parts, labor, travel time, and travel expenses upon expiration of the Supplemental Warranty and standard product warranty. “These warranty programs protect our customers from unforeseen troubleshooting and repair expenses associated with equipment malfunction or failure,” according to Michael Olmsted, Director of Global Services. “Warranty customers also benefit from priority scheduling of on-site service calls and receive complimentary technical phone support,” Olmsted said. Eclipse, Inc. is a global provider of combustion products and services.