Beneq partners with Maxima Sciences to offer service closer to its customers located throughout North America.
Beneq Thin Film Equipment has entered an agreement with Maxima Sciences of Cincinnati, Ohio, to offer maintenance and service closer to its customers located throughout North America. This collaboration will enable faster response times and local support for Beneq’s atomic layer deposition (ALD) customers.
Now, in addition to an existing service hub at the main office in Finland that supports European customers, and a service hub in Shanghai, China, serving customers throughout Asia, this agreement with Maxima Sciences fills the gap in service provision for the North American region. The service network expansion will enable Beneq to provide better and faster local support for more of its ALD customers when it comes to questions they may have with their processes or equipment.
Beneq’s services include spare parts, process and/or equipment upgrades, along with regular and periodic maintenance calls and audits. Additionally, Beneq’s coating service and application development capabilities can now be provided locally through Maxima Sciences.
Maxima Sciences is a custom scientific instrument design and fabrication specialist. Like Beneq, the company has ALD as one of its primary areas of expertise. Among the other services offered by Maxima Sciences are instrument design, precision machining, vacuum chambers and components, electronics, glass blowing and repairs.
“We’re excited about working closely with Beneq and taking advantage of the company’s strong ALD technology know-how. Both companies have considerable experience with ALD. With this agreement, we’re looking forward to teaming up with the world leader in this field,” says Dr Jacob Bertrand, President, Maxima Sciences.
For more information, visit: http://www.beneq.com