Founded in 1989, National Glass is a leading Australian glass processor with a strong heritage rooted in supporting its parent company, Bradnam’s Windows and Doors. With two major sites in Brisbane and Townsville and a workforce of 150 employees, National Glass primarily serves the Queensland market and parts of New South Wales with glass products processed by LiSEC machines.
National Glass mainly supplies high-quality glass products to its parent company and its partners. It also serves the wider commercial market, especially when complex or custom glass is needed. Its main goal is to support its parent company while growing in areas like processed glass, double glazing and advanced laminates.
National Glass’s relationship with LiSEC spans decades. From the very beginning, LiSEC equipment played a foundational role in the production of National Glass. Early investments included LiSEC cranes, cutting tables, and processing machines, which proved to be so reliable that they remained in operation for over 20 years. This trust in LiSEC’s reliability and innovation has only deepened over time. Today, LiSEC equipment makes up about 90 percent of the machinery on National Glass’s shop floor, a testament to the enduring strength of the partnership.
LiSEC’s all.in.one:solutions have transformed National Glass’s operations. From order entry to dispatch, LiSEC machinery and software handle every step: cutting, edge deletion, seaming, laminating and double glazing.
This seamless integration has enabled National Glass to process everything from large panels to small, highly customised pieces with unmatched efficiency and minimal manual handling. The adoption of LiSEC software such as GPS.prod, GPS.autofab and ident has further streamlined production, providing visibility and control from the front end to the back end.
The drive for increased automation was a key reason National Glass chose LiSEC. The combination of LiSEC machinery and software has reduced manual handling, minimised the need for additional staff, and increased throughput. This has been especially valuable in a tight labour market, allowing National Glass to do more with less and reduce product damage.
National Glass highlights that LiSEC machinery is very reliable. Also, service and support are great. Even from Australia, National Glass can access 24-hour support from LiSEC, with rapid responses and remote troubleshooting.
In 2023, National Glass made a comprehensive LONGLiFE upgrade across its factory, updating about 30 PCs to newer versions supporting Windows. This was driven by IT security needs as the company wanted to ensure ongoing support and security. The upgrade process was seamless, with minimal disruption to production. LiSEC worked closely with National Glass’s IT team.
Since the upgrade, reliability and uptime have been excellent. In the words of National Glass, LiSEC’s LONGLiFE program allows customers to extend the lifespan of their equipment through targeted upgrades, rather than replacing entire machines. This has saved National Glass significant time and cost. A PC upgrade can be completed overnight, compared to weeks of downtime for a full machine replacement.