Page 86 - Glass-Technology International no. 3/2018

INTERVIEW

… even higher customers is to use the Our ECO polishing wheel, I don’t think that I can
technical parameters that on the other hand, being do everything, but I know
performance, above all are indicated in the set-up constructed with great ac- that it is easier to get the

with regards to the level of the wheels. curacy and with a selection best results if you focus on
We are all used to false of raw materials, allows making the same product.
of polishing obtained. promises; everybody says us to make a better finish, I am specialized in a single
that their product is the brighter and with less lines family of product and when
best on the market. Per- with less time. clients ask me for this
sonally speaking, I’m not product it is ready for them
A single family product
interested in those who – in only two days I send
and a company cannot only just speak, but on the other (GTI): Your decision to him the polishing wheels
be measured in words, but hand, I have always re- make a single family prod- that they have ordered.
by solid actions carried out spected those who guaran- uct is really going against We are living an important
and by the responsibility as- tee what they say. today’s trend; why did you historical period in which
sumed. With a money-back guar- decide to make only Eco time has become our most
When I tell a client that my antee I am guaranteeing polishing wheels? valuable asset – if a comput-
EcoWonderWheel polish in what I say. Luca Moreschi: That’s true er takes more than 30 sec-
a single passage, I am taking – a lot of people ask me why onds to start up we consider
on a responsibility towards (GTI): What differentiates I don’t want to expand the it ‘old’. And this means that
that client, and it is essential you at a constructive and product range, but expand- when we order a product
that I keep my promise. practical level from the oth- ing – in my opinion – would we want it immediately or
It goes without saying that er abrasive grinding wheels be a big mistake. As I men- in the shortest time possible.
if I give a money-back on the market? tioned before, my aim is to
A direct presence
guarantee it is because I Luca Moreschi: The con- guarantee my clients a top
am absolutely certain about struction of our grinding quality product with delivery (GTI): In these last few
the quality of EcoWonder- wheel is different from times that are guaranteed. If years with EcoWonder-
Wheel; the only thing I ask other normal traditional we had 50 completely dif- Wheel polishing wheels you
abrasive wheels. ferent products in our range are present and you com-
Our wheel is much more would we really be able to municate directly with the
homogeneous and allows guarantee the quality of sector; your photos is on the
the wheel to work better each and every product? book, in your Blog, in the
and to be more homogene- And would production of signature of your email, on
ous in its consumption. the wheels be as fast? your stand - why?
Consuming Gradually and If a client orders 50 differ- Luca Moreschi: There is an
homogeneously. ent products it is obvious important reason for this. A
When the wheel is worn that from an organizational company is always an ab-
out, no cavities are created point of view everything be- stract entity and we often
and there are no problems comes more difficult, which forget that a company is
of breakage inside the set can have a bad effect on the made up of the people who
wheel. quality of products. work there and who have
These breaks which do not A group of people going to responsibilities towards cli-
occur at the surface of the a restaurant is the perfect ents. My goal is for people to
The wheels compared: grinding wheel example – think of how know exactly who they are
on the left photo of the adhere well to much time is needed if all talking to, whether they are
EcoWonderWheel, on the right the glass surface these people order differ- based in Italy or on the other
photo of a common abrasive
wheel. Already from the wear and consequent- ent things. But if the same side of the world. I want
of the grinding wheel you ly do not lead group of people order the them to know that if there
notice the difference in finish to the grinding same thing then the food will is the slightest problem with
that leaves on the glass and the wheel to polish be prepared faster and will my EcoWonderWheel that I
level of gloss that is obtained.
the glass well. probably be much better. am available – in person.

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