Page 36 - Glass Machinery Plants & Accessories no. 2-2019

DIGITAL TECHNOLOGY

Digital technology
ated growth path. Our digital control workflows as well
strategy encompasses transfor- as role-specific KPIs on
mation of all aspects of our busi- PCs and smartphones of
ness, including production, qual- plant personnel. Actionable
ity, logistics, sales and customer alerts are sent through
service. SMS, email and push noti-
As a part of Piramal Glass fications whenever there
digital roadmap, we have prior- is an anomaly detected or
itized initiatives that will have a the production efficiency
positive impact on the customer’s drops. In summary, RTMI
journey: has democratized real-time
t 4NBSU .BOVGBDUVSJOH BOE information availability to
Smart Supply Chain initiatives all plant stakeholders, ena-
enable better predictability bling them to take faster
of planning, production and decisions.
logistics; In addition, the data
t $POOFDUFE 8PSLQMBDF JOJ- that is captured across the
tiatives including innovation manufacturing operations
management, e-Learning & is being leveraged to create AI
AI-based Chatbots enable up- models that will predict yield,
skilled and satisfied employees quality issues and defect causal-
to service customers; ity. This will augment our expe-
t "T B QBSU PG $VTUPNFS %FMJHIU rienced personnel to take better
initiatives, product catalogue and faster decisions.
apps and augmented real-
ity tools for customers helped GMP&A: How do you see the
conceptualize new designs. near future of the glass packag-
In order to be closer to cus- ing industry? What could be the
tomers, we plan to implement next steps involving Industry 4.0
highly interactive collaboration for example?
tools to enable new product Vijay Shah: We are the largest
development. specialty glass player in Asia and
Ultimately, the objective is to have been the fastest growing
create an exhilarating experi- glass company in the world for
ence for customers by leveraging over a decade. Our company is
emerging technologies and more the only significant player from
importantly, providing high- Asia with a strong presence in
quality customised glass packag- the premium segment. We have
ing solutions. QSPHSFTTFE SBQJEMZ PO PVS %JHJUBM
Transformation journey and have
GMP&A: In the release, you made substantial investments in
speak about a custom solution IoT as well as other digital tech-
– what kind of demands did nologies. While many of our digi-
you have other than production? tal initiatives started as experi-
How will the use of this new ments, a number of these have
software affect your personnel in been scaled up, namely, com-
terms of skills? puter vision to improve worker
Vijay Shah: To develop the effectiveness, persuasive technol- an inflection point and will help
RTMI platform, we empanelled ogies to drive innovation, bots to businesses, including Glass
one of Microsoft’s partners that enhance employee productivity industry, to improve operational
brought in its Plant Monitoring & AI to create a manufacturing efficiency and enhance the overall
System hosted on Microsoft QSPDFTT %JHJUBM 5XJO customer experience. These will
Azure. A custom solution was We at Piramal Glass strongly positively impact all aspects of
developed on top of this sys- believe and are optimistic that the organization, not just manu-
tem to provide stage-wise loss- technologies such as IoT, AI, facturing, making Piramal Glass
es, production reports, quality AR/VR & Bots have reached future-ready. Q

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