Page 47 - Glass Machinery Plants & Accessories no. 4/2018

growth in the demand for its engineers are responsible for a priority to invest in our service
quality management and pro- all installation, service, support network to ensure that our cus-
cess control equipment. This is and training related to Agr prod- tomers realize this value.”
evidenced by an ever expanding ucts within this region. All are Agr International Inc. devel-
customer base in this region. The factory trained and certified on ops and manufactures a full
establishment of Agr Packaging Agr equipment. Mr. Hernandez line of laboratory and on-line
Services is intended to meet this brings a solid background and testing/quality control devices
growing demand with a direct experience in preventive, correc- for glass and plastic containers
sales and service operation cen- tive and predictive maintenance and similar products. American
trally located in the region that on high precision measurement Glass Research, a division of
utilizes factory-trained Agr per- equipment. Agr International provides a
sonnel. wide range of testing, training
According to Robert Cowden, GLOBAL STRATEGY and consultative services to the
Agr’s Chief Operating Officer, The establishment of Agr worldwide glass industry. The
“The opening of Agr Packaging Packaging Services Mexico is Agr headquarters and main man-
Services will bring a number another step in Agr’s global strat- ufacturing facility is located in
of benefits to customers in the egy to provide responsive service Butler, PA, United States. O
region. These include the ability and support to Agr customers
to respond to customer calls in a throughout the world.
timely and cost-effective fashion According to Henry Dimmick,
via locally based service techni- Jr., Agr CEO, “Agr is dedicat-
cians, local language support, ed to providing products that
additional training resources offer value throughout their life.
and opportunities, and improved Service and support are critical AGR EUROPE
parts availability. Key to the parts of the value proposition
operation, however, is the expe- that goes well beyond the initial Via Torricelli, 14a
rienced and trained staff that will purchase price. We have made it 42027 Montecchio Emilia (RE) - Italy
support Agr customers in Tel.: +39 - 0522 - 861190
Fax: +39 - 0522 - 864241
this region.” E-mail: mpalma@agrintl.com
www.agrintl.com
SALES AND
MARKETING
Sales and associated
efforts will be handled by
Mr. Carlos Gonzalez and
Mrs. Marta de la Torre.
Mr. Gonzalez brings with
him extensive experience
related to plastic produc-
tion, specifically in con-
tainer processing and
package development.
Mrs. Marta de la Torre,
a long-time employee of
Agr, has vast knowledge
in glass container pro-
duction, quality man-
agement and PET bottle
manufacturing.

SERVICE AND
SUPPORT
Mr. Israel Hernandez
will lead the service and
support operations. He
and staff of four service

glass machinery plants & accessories 4/2018
45