A wide range of specialist auto glazing for vehicles such as cranes and fork lift trucks will now be handled from the dedicated department that RAC Auto Windscreens has opened at its Chesterfield, cen…
A wide range of specialist auto glazing for vehicles such as cranes and fork lift trucks will now be handled from the dedicated department that RAC Auto Windscreens has opened at its Chesterfield, central UK, base. The center will monitor and supervise all RAC Auto Windscreens“ specialist glazing jobs, which the company says will bring greater efficiency and faster service for its plant customers. Customers calling the center are handled by a team of specialist controllers with access to current parts and pricing information, and a team of 43 specialist plant fitters is available. The centralised control system enables call controllers to locate replacement glass, contact fitters, and schedule arrival times. RAC Auto Windscreens claims to have the largest fitting center network in the UK with more than 2,500 part numbers and a 97% first-time pick.