NGA autoglass conference to feature star speakers, focus on best practices

Attendees of the National Auto Glass Conference will be treated to a stellar line-up of industry experts and leaders when auto glass executives from across North America gather in Orlando in February …

Attendees of the National Auto Glass Conference will be treated to a stellar line-up of industry experts and leaders when auto glass executives from across North America gather in Orlando in February 2009. Presented by NGA“s Auto Glass Retail Committee, the 20th-annual conference will feature dynamic and informative speakers, peer-to-peer sharing, interactive workshops on timely topics, and informal networking opportunities. The 2009 agenda has also been drafted with a special emphasis on best practices for multi-branch locations. Hosted by the National Glass Association, the conference will be held 18-20 February 2009 at the Omni Orlando Resort at ChampionsGate in Orlando, Florida. Keynote Speaker Randy Pennington, a renowned business performance expert and author, will explain how to turn a company“s uniqueness into a competitive weapon, and how to become an integrity-driven leader; Jeff Dietrich, ITR senior analyst, will deliver an economic forecast for the glass industry; and senior executives from leading glass corporations such as Glass America, Glass Doctor and Jack Morris Auto Glass, will share best practices in key areas such as marketing, sales management, customer service and operational efficiencies “I“m very excited about our agenda and the outstanding speakers we have lined up for the 2009 conference,” said Steve Mort, CEO of Don“s Mobile and chairman of the National Glass Association. “I believe our special emphasis on best practices for multi-branch locations will be extremely valuable to our attendees, and our breakout sessions and panel discussions are sure to stimulate vigorous and insightful dialogue. I am particularly excited about our panel discussion on “Technical Excellence from the Eyes of the Technician“, featuring some of the best technicians in our industry, including GlassPro“s Jeff Olive, multiple winner of national installation competitions. Every shop owner that is looking to improve their company“s performance will want to attend this session”.