Berlin Packaging achieves 99th month of 99% on-time delivery

  Processing

Berlin Packaging announced that hey have gone 99 consecutive months of 99% on-time delivery for containers and closures warehoused on behalf of customers.

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Berlin Packaging achieves 99th month of 99% on-time delivery
Berlin Packaging announced a major milestone in shipping performance with 99 consecutive months of 99% on-time delivery for containers and closures warehoused on behalf of customers, marking more than eight years of reliably providing a supply of packages to keep customer supply chains running smoothly. These logistics capabilities are a major factor in driving the company's growth from less than 80 million USD in annual revenues in 1988 to more than 700 million USD in 2012.
Berlin Packaging became the first supplier of rigid packaging to measure and publicly report its on-time shipping performance in 2004, and it remains the only company to reveal its on-time delivery statistics. The company's near-perfect shipping record enables customers to avoid the costs of packaging stockouts, including machine downtime, low employee productivity, and inability to fulfill orders. It also allows customers to reduce their investment in inventory, helping to cut carrying costs, reduce in-house storage requirements, and eliminate shrinkage.
Berlin Packaging began analyzing its delivery performance in mid-2003 as a means of evaluating its customer service. The company discovered a strong 95% on-time shipping record and then implemented new procedures to improve performance even further, first breaking the 99% barrier in mid-2004 and holding at that level or higher since then.
"We formalized the 99% on-time delivery target as a mandatory Quality Objective in our ISO 9001 programme," said Andrew...
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